1. MedAid Services
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  3. Policies and Procedures

Policies and Procedures

Our Policies and Procedures

MedAid Services has a wide range of polices and procedures which governs the way we operate.

Some of our policies are available for public viewing and they are available on this page as a PDF download.

We are currently working on publishing our policies. If you would like to view a policy not available for download, please contact us with your request.

 

Event First Aid/Medical Cover Policies

  • Event Duty Complains Procedure (PE001)
  • Privacy and Dignity Policy (PE002)
  • Patient Charter (PG002)
  • Equality and Diversity Policy (PG003)
  • National Colour Coding Scheme (PG004)
  • Standard Operating Procedures – Uniform Policy (SOP001)
  • Standard Operating Procedures – Medicine Management & Administration (SOP002)
  • Standard Operating Procedures – Major Incident Policy (SOP003)
  • Standard Operating Procedures – Infection Control Policy (SOP004)
  • Standard Operating Procedures – Event Management Policy (SOP005)
  • Standard Operating Procedures – Procedure for Statutory Vehicle Checks (SOP012)
  • Standard Operating Procedures – Procedure for Deep Clean of Vehicles (SOP013)
  • Standard Operating Procedures – Patient Report Form Policy and Procedure (SOP014)
  • Standard Operating Procedures – Clinical Guidelines (SOP015)
  • Standard Operating Procedures – Latex Sensitivity Policy (SOP016)
  • Standard Operating Procedures – Capacity to Consent Policy (SOP017)
  • Standard Operating Procedures – Safeguarding Policy (SOP019)
 

General Business Documentation

  • Portfolio of Services (GB001)
  • Statement of Services (GB002)
  • Quality Manual (QM001)
  • Standard Operating Procedures – Data Protection Policy (SOP007)
  • Standard Operating Procedures – Card Processing Policy (SOP008)
  • Standard Operating Procedures – Information Security Policy (SOP009)
  • Standard Operating Procedures – Equal Opportunities Policy (SOP006)
  • Staff Handbook (PG001)
  • Adverse Incident Report Form Procedure (OT001G)
  • General Ambulance Equipment List (GB004)
  • Standard Operating Procedures – Health and Safety Policy (SOP018)
  • Standard Operating Procedures – Visitors to Company Premises Policy (SOP020)
  • Standard Operating Procedures – No Smoking Policy (SOP021)
 

Training Policies

  • Due Diligence (TP001)
  • Training Complaints Procedure (PT001)
  • Conflict of Interest Policy (PT002)
  • Health & Safety Policy from Staff Handbook
  • Training Quality Assurance Manual (PT003A)
  • Standard Operating Procedures – Learner Appeals Policy (SOP010)
  • Standard Operating Procedures – Malpractice and Maladministration Policy (SOP011)
 

 Terms and Conditions