1. MedAid Services
  2. About Us

About MedAid Services Ltd

About Us

“ MedAid Services is a private, independent medical services provider with the vision of providing the highest quality service to our customers by giving accurate advice, regular communication, engaged training and excellent value and care to our customers through saving lives, minimising further injury and taking healthcare to the patient in a timely manner. ”

MedAid Services provide first aid and medical services to private, public and commercial clients and are based on the picturesque border of North Shropshire and Wales, in Oswestry.

Since we started, we have built up an excellent reputation in providing high quality first aid and medical services and are one of the leading event medical providers in the West Midlands. Our success has seen us cover events all over England and Wales and are a preferred supplier to various government and commercial clients.

We provide a range of services and specialise in:

  • Event first aid and medical cover
  • Event first aid cover consultancy
  • First Aid training
  • Workplace first aid requirements consultancy
  • Sale of First Aid supplies

We have extensive experience of providing highly qualified first aid and medical personnel to all kinds of events and consultancy to small and large businesses. Our success is down to a commitment of delivering professional solutions that support our customer’s activities and businesses. Our training courses are delivered by highly qualified staff, many of whom are registered health professionals such as Paramedics and Nurses or experienced medics, lifeguards and teachers.

We are not the biggest medical service provider, and we don’t want or need to be. But what we do want is to provide the highest quality service and care to our customers and patients. We always welcome and encourage feedback whether it is a comment, compliment or complaint.

Download our Portfolio of Services


Just because we are a small provider, doesn’t mean our quality of service is any less. We have policies in place, which are reviewed regularly, to ensure that we provide all our clients with the best possible service and our patients with the best possible care.

See a list of all our policies here.


We also have a Patient Charter which can be downloaded from our Patient Charter page.

Although we hope it will never happen, we take complaints very seriously and will always be investigated. To ensure we process every complaint in the same way and to enable our patients to complain, we have a Complaints Procedure.


Our Happy Clients


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